How do I order from the club shop?

Open Shop, choose a product, tap Add to Cart, then Finalize order in the cart. Choose the address, carrier and payment method: your order then appears in My profile > My orders.

Before ordering: your address

If you are ordering an item to be delivered, save an address first:

1. In My profile, Shop section, tap My addresses.
2. Tap Add Address and fill in Name (for example “My Home”), Street, Postal code, City, Country and Phone number.
3. Tap Save.

Place an order

1. Open Shop from the menu or tab bar. Filter by Categories if needed.
2. Tap a product. Choose the variation (size, colour…) and quantity, then tap Add to Cart. The Low Stock, In Stock, Out of stock or Available on pre-order badge shows availability.
3. Open the cart (My Cart) and tap Finalize order.
4. Select your Address.
5. For an item to be delivered, choose the Carrier: shipping costs are added to the total.
6. Choose the Payment method among those the club offers:
   • Online by credit card: pay in the secure form displayed;
   • Bank transfer: the IBAN, BIC and Reference to use are shown, then tap Finalize Order;
   • In person: tap Finalize Order and pay the seller directly.
7. A free order is confirmed with Finalize.

After a successful online payment, the page shows Checkout Completed and a View My Order button.

Follow your orders

In My profile > My orders, each order shows its status: Waiting for payment, Payment received, Order sent or Order received. You get a notification when the club changes the status. The Invoice can be downloaded from the order once payment is recorded.

For a bank transfer, the order stays Waiting for payment until the club confirms the money has arrived; the order details remind you of the account and reference to use.

Use a pack you bought

A training pack you bought appears in My profile > My packs and is used up when you accept a matching session.