How do I join a club and pay my membership fee?

To join, open the membership link sent by your club (or Join a club / company in the menu), fill in the form, tap Send, then choose your payment method. Your membership becomes effective once the club approves it.

You need a CaniClub Connect account (see How do I create my CaniClub Connect account?).

Find your club’s form

There are three ways to reach the form:

• The membership link shared by the club: it opens the club’s list of forms directly, or the form itself if the club only offers one.
• The menu: Join a club / company, then search for the club by name or initials and tap it.
• The Join button: if you are already in the club but not registered for the current season, a banner “You are not a member for the current season” appears on the club page, the calendar, the discussions and the member list, with a Join button.

Forms are grouped by season. Tap the one that applies to you. If no form is offered, the club has not opened memberships yet: contact its officials.

Fill in and send the form

1. Fill in the requested fields. Required fields are marked with an asterisk (*).
2. Tick the paying options you want: their price is shown next to the label. Some options may be required.
3. If a field asks for a file, tap Select file.
4. Tap Send in the action bar.

If a required field is empty, it is flagged and the request is not sent.

Pay for your membership

After sending, the Club subscription page shows the Subscription amount, any Transaction fees and the Total.

• Free membership: the request goes straight to the club; there is nothing to pay.
• Paid membership: your request is only complete once you have chosen a payment method under Choose your payment method. The methods offered depend on the club:
  • Online payment with CB: a message shows any transaction fees; confirm, then pay by card on the secure payment page;
  • Pay by check: the app shows the payee (Order) and the address to send the cheque to;
  • Pay by transfer: the app shows the IBAN, the BIC and the Code to put in the label of your transfer, which lets the club recognise your payment.

Caution

After choosing cheque or bank transfer, the request is sent to the club, but remember to actually make the payment: the club may wait until it has received it before approving your membership.

What happens next?

• You receive a notification and an email confirming that your request was sent.
• The club’s membership managers are notified and review your request.
• If the club approves it: you receive a congratulations notification and email, with your membership invoice attached. You are a member for the season.
• If the club refuses it: you receive a notification and an email giving the reason. If you paid online, the club can request a refund.

Why can’t I join a second time?

The message “You are already a member or you have a membership application in progress” appears if you already have an approved membership or a pending request for that season. You can send a new request if the previous one was refused, or if you had not chosen a payment method.

Online payment fees

Paying online costs €1 for a membership under €15 and 8% above. Depending on the club’s choice, these fees are added to your total or covered by the club. Payments by cheque and bank transfer are free of charge.