How do I manage my notifications?

CaniClub Connect notifies you in three ways: in the app (notification list), as push notifications on your phone, and by email. Discussion alerts are set in the Discussions tab; your email address and the newsletter are set in My profile > My notifications.

Read your notifications

1. Tap your avatar at the top right of the screen. A badge shows the number of unread notifications.
2. The Notifications window lists the most recent ones; unread ones are highlighted.
3. Tap a notification to open the page concerned (event, discussion, member list…).
4. Tap Mark all as read to reset the counter.

Which notifications do you receive?

Situation	Recipients
New event published or imported	Invited members
Reminder before an event, reminder the day before	Members without an answer, registered members
Invitation to join a new season	Club members not yet registered for the season
Membership request sent, approved or refused	The member concerned
New membership request	Membership managers (or club managers)
New discussion, new message	Participants, depending on their settings

Invitations, reminders and membership messages are also sent by email.

Set discussion alerts

For new discussions:

1. Open the Discussions tab and tap Notifications in the action bar.
2. Switch On the phone (push notifications) and By email (email alerts) on or off.
3. Tap Save.

For a specific discussion: open it, tap its title, switch On the phone and By email on or off, then tap Save. Handy for muting a very busy discussion without leaving the club.

Change your email address and the newsletter

1. Open My profile (at the bottom of the side menu), then My notifications.
2. Change the Email if needed: it is your account’s address, used to log in and to receive emails.
3. Switch on Newsletter to “Be informed by email of the latest developments in CaniClub Connect”.
4. Tap Save.

I do not receive push notifications

• Check that you are using the mobile app and that notifications are allowed for CaniClub Connect in your phone’s settings.
• Check that On the phone is switched on for the discussion concerned.
• Notifications can still be read in the app’s list even if the push does not arrive.